Testimonials

Due to EMA’s work spanning 25 years, management changes may have altered the roles and even the companies of a few of the following references. 

General Strategic Consulting Testimonials

“Over a two year period, we utilized EMA in an ever-broadening capacity. Ultimately, their purview was literally without restriction, giving us excellent advice and perspective in all departments, including both EMA's analysis and EMA's execution. From a sales and marketing standpoint EMA increased our sales by just over 20%. We were equally pleased with their development for OFW of a new product line and profit center, including vendor negotiations. That new line is now one of our major profit centers.”

Ryan Poulton, President and Owner

Office Furniture Warehouse

“Effective Marketing Associates helped me become known as a nationally-known consumer advocate and investigative reporter by creating a national marketing strategy for my speaking business. The new strategy involved creation of collateral materials, direct-market mailings, and timed-response activities. This concentrated effort resulted in a significant increase in bookings and enhanced recognition in previously untapped markets.”

Chuck Whitlock, Chairman

D-W International Industries Corp.


More general strategic consulting testimonials


Sales and Marketing strategy and tactics Testimonials

"Effective Marketing Associates trained our reps and showed us how to track their performance.  During and after the training our cross-selling improved dramatically, our sales leads were much better qualified."

Allan Jaklich, Supervisor Customer Programs

Portland General Electric


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Customer Relationship Management Testimonials

"EMA's/Steve's sales and marketing expertise was invaluable in evaluating, selecting and preparing for our Sales Force Automation software implementation. Steve helped us negotiate the purchase, saving us over $15,000. He got us a properly structured money-back guarantee of 45 days, where no guarantee was offered. He did this by involving the vendor's upper management in the negotiations and getting the vendor to consider us a showcase installation. His ROI is definitely positive."

Andrew Palioca, Regional Manager,

Ketiv Technologies, Inc.


More Customer Relationship Management Testimonials


MR—Market Research Testimonials

"The Customer Satisfaction Survey performed by EMA exceeded all our expectations and provided us with a superior finished product. The final results of the survey were distributed to our employees and our customers. This is a valuable tool which we use to evaluate the level of customer service we are providing, as well as providing a benchmark for our employees' incentive program. I have found EMA to be a very professional organization to work with. They took the time to understand our needs and goals and performed the study in a timely and accurate method."

Darryl C. Wright, Logistics Manager

Menlo Logistics, Inc.

More market research testimonials


Telemarketing strategy and training Testimonials

"Before Effective Marketing Associates' Telesales training program our Sales Reps sold 50% of our ad space in the smallest space offered. After the training this smallest sale percentage dropped to 33% - our average sale size went way up. Our close ratio went up and our sales cycle went down. I was pleased."

Ms. Sandy Anderson, Vice President Sales

Good Catalog Company


More telemarketing strategy and training testimonials

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